Frequent Asked Questions
A convention, what is it?
A convention is a plublic event generally occurs on a weekend during two days.
It's about a special theme: TV Show, Series, Movie, Saga...
Attendees can meet their favorite celebrities, attend panels of questions / answers, have autographs, and even have photos with them, taken by a professional photographer. Attendees will also have the opportunity to meet artists, autors, creators, and they will have an access to the vendor place.
How to participate?
To participate it is imperative to have purchased in advance a pass on our online ticketing.
Pass can also be available on site during the convention, if the event is not alrady sold out.
Beware! The pass is neither exchangeable nor refundable except in case of cancellation of the event by us. We remind you that resell a pass without our agreement is illegal, and we reserve the right to cancel the pass concerned in case of any problem.
Kind of Pass:
The prices of Pass are not fixed and change according to the events, and according the costs generated.
(Sorted in ascending order)
-Pass entrance + all autographs (except Extra Guest(s)) + 1 photo'op at your choice (limited to availabilities and except Extra Guest(s))
-Pass entrance + all autographs (except Extra Guest(s)) + all solo photo'ops (except Extra Guest(s))
- The VIP Pass
*Names of the Pass are subject to changes according the event.
All Passes include the access to the event, to the questions-answers panel, to the vendors area, but also access to all activities proposed, the posibility to meet the artists present, authors present, creators, and access to exclusive shows in keeping with the theme of the show. (eg Mentalist, Magicians, acrobatic dancers, specialist in martial art ...)
Extra Guest, what is it?
It's an unexpected guest, or a guest with limited quantity of extras will be available for the success of the event, His extras will be not included in any Pass (except VIP Pass), but available in limited quantity for sale.
Bonus Guests, what is it:
Bonus Guest can be a totally unexpected guest, matching; or not matching with the theme of the convention but for who we have decided to take the opportunity to bring him/her to you in addition to the rest of the guest list.
A Bonus Guest can also be a guest who not requests a fee, in this case, in this case they earn all their sales.
Bonus Guest are therefore not included in any Pass.
To access the Extras, you must have purchased a Pass.
- Autograph: Allows you to dedicate your support by the artist.
1 ticket=1 autograph
- Photo'op: Allows you to be photographed with the Celebrity by a professional photographer in a photo studio.
1 ticket=1 photo=1 attendee.
For Group photo'ops, duos or trios, we allow two attendees on the same photo.
- Meeting-rooms: (very limited)
You can share in a very small committee, a unique moment with your favorite actor during 30 minutes.
- Themed Party:
An evening in the presence of actors will take place on Saturday night.
1 ticket=Access for ONE person.
Other special extras will be added according to conventions.
All personal photos and/or video are strictly prohibited during the extras moments presented here, at risk of being banned from the convention.
How to get my pictures taken with the actors?
They will be available some time after the shooting, they will be printed and made available. You will be notified during the weekend of their availability.
My favorite actor is canceled?
Unfortunately this can happen, because the actor can have professional obligations at last minute. This is beyond our control, the Pass will not be reimbursed, but we will try to replace it, if time allows, by a guest of equal importance.
Can I buy several pass?
Yes, at the condition that the participants names are sent to us immediately after the purchase if the Pass is not the same, you have to clarify their correspondences.
I would like to be placed with my friend (s):
If your Pass was purchased on the same order, no worries you will be placed together automatically.
If you buy your pass separately, your two purchases have to be close as possible and notify us within 24 hours, after this delay, the seats will be already assigned to you. You have to purchase the same kind of Pass to be placed together.
I am underage (-18)?
I have to come: accompanied by a responsible adult.
Or in the presence of a written parental consent and the identity document of the parent who filled it.
How to get my Pass?
The pass will be delivered on Friday before the convention, or Saturday morning before the beginning of the event.
It is imperative to bring your ID, and your printed purchases, otherwise access to the convention will be denied.
I am a person with reduced mobility, what I have to do?
You must contact us at the earliest, a privileged seat will be assigned automatically, and a fast access to all activities.
For other questions, please contact us